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Terms & Conditions

These Terms and Conditions ("Agreement" or "Terms") are a binding contract between you (the "User" or "you") and Max Million (Loto Quebec Lotto Max) Gaming Limited, the operator of Max Million (Loto Quebec Lotto Max) ("we", "us", "our"). By using our platform, website, application, services, or any related product(s), software, or content (collectively referred to as the "Service"), you agree to be bound by these Terms. Please read this document carefully before proceeding.

Acceptance of the Terms

By accessing and/or using the Service, you acknowledge that you have read, understood, and agreed to be bound by these Terms and our Privacy Policy. If you do not accept these Terms or wish to terminate your account at any time, please discontinue use of the Service immediately.

Eligibility Requirements

The Service is available only for users who are 18 years old (or the age of majority in their jurisdiction) or older. We reserve the right to verify a User's identity and eligibility at our discretion.

Geographic Restrictions

Access to the Service may be restricted based on your location, subject to applicable laws and regulations. Users from certain countries or regions may not have access to all features or promotions due to regulatory requirements. By using the Service, you confirm that your jurisdiction allows participation in online gaming activities with operators such as us.

Account Registration Rules

To use our services, you must create a valid account by providing accurate information upon registration. You agree to maintain this information up-to-date and truthful at all times.

  • One Account Per User: Each User is allowed only one active account.
  • Accuracy Obligations: Users are responsible for maintaining the accuracy of their profile details.

Account Security Responsibilities

You must take responsibility for keeping your login credentials secure, including:

  • Password protection
  • Secure internet connections
  • Device security

We reserve the right to request additional information or proof of identity to protect our systems and prevent potential abuse.

Restricted Behaviour and Prohibited Activities

We prohibit activities that may damage or harm us or other Users, such as:

  • Fraudulent behaviour (including multi-accounting)
  • Hacking attempts
  • Abusive language towards staff or other Users
  • Any actions designed to circumvent platform features

By using the Service, you agree not to engage in these prohibited activities.

Bonus and Promotion Rules

All bonuses and promotions are governed by specific terms outlined within the promotional rules. Please familiarize yourself with any bonus conditions before accepting them. Bonus offers may have restrictions on games that can be played with such funds or withdrawal limits.

Wagering and Gameplay Conditions

  • All wagers placed via our platform must comply with applicable laws.
  • Wager requirements for bonuses are outlined within the promotion details; in general, only bets made from bonus credits count towards these conditions.

Bonus Abuse Prevention

We reserve the right to block any account suspected of misuse or attempt to manipulate a promotion. Violating rules regarding promotions may result in penalties, suspension, or closure of an account at our discretion.

Deposits and Withdrawals

  • Deposits: Payments will be processed by secure means.
  • Withdrawals: Users must provide necessary verification before withdrawal is possible; processing times are subject to regulatory approval.

We reserve the right to request further information for deposits over certain thresholds or in compliance with anti-money laundering regulations.

Verification Before Withdrawals

To ensure security and fair play, we may verify your identity at our discretion. Failure to comply with this requirement may lead to restrictions on access to funds until such verification is complete.

Processing and Review Procedures

All transactions are subject to review by our systems before approval or processing for withdrawals.

Responsible Gambling Expectations

We support responsible gaming practices:

  • Deposit limits: You can set a maximum deposit amount via the "responsible gaming" section of your account.
  • Self-exclusion options: If you feel that your gambling is becoming problematic, please contact us to request exclusion from our platform for a specified period or permanently.

Game Fairness and RNG Systems

Our games utilize Random Number Generators (RNGs) for fairness. These RNG systems undergo regular testing by an independent third-party auditing firm.

Technical Interruptions or Voided Gameplay

We strive to maintain the Service's integrity but acknowledge that sometimes technical issues may arise, resulting in void bets or suspended gameplay. By continuing use after these events have occurred, you agree that decisions made regarding void bets are final and non-disputable.

Suspension or Closure of Accounts

If we suspect misuse or breach of our terms (including failure to provide accurate identification upon request), your account may be temporarily or permanently restricted at our discretion without prior notice. If we decide closure is necessary, you will receive written notification detailing the reason(s) and how this impacts any remaining balances.

Intellectual Property and Platform Ownership

Our software, content, games, graphics, sounds, logos, layout, design, scripts, images, animations, text data, music, sound effects, database rights, trademarks (collectively referred to as "Platform Content"), including but not limited to all intellectual property related thereto, are the exclusive ownership of Max Million (Loto Quebec Lotto Max) and/or its affiliates. By using our services or browsing this website, you confirm that you have reviewed and agree with these conditions.

Limitation of Liability

We provide no guarantee regarding your winnings. We accept no liability for errors in game outcomes, malfunctioning software issues, temporary unavailability due to scheduled maintenance, server overload or any other unexpected occurrence which might cause losses. Should a winning be confirmed, we reserve the right to request verification information prior to paying out.

Modification of Terms

We may modify these Terms from time-to-time to reflect regulatory requirements or changes in our platform's features and functionality. By continuing use after such modification takes place, you agree to accept all updated terms.