At Max Million (Loto Quebec Lotto Max), we strive to provide the best possible support for our players. If you have any questions or concerns about your account, gameplay, or anything else, please don't hesitate to get in touch.
Support Availability
We understand that issues can arise at any time, so we're available to help whenever you need us. You can reach out to us using one of the following contact methods:
We'll do our best to respond as soon as possible, but please note that we can't provide a specific response time.
Help Centre & FAQ
Before contacting us, it's worth checking out our Help Centre for answers to some of the most frequently asked questions. You can find it by clicking on "Support" in the top menu or by navigating through the website.
Responsible Gambling Assistance
At Max Million (Loto Quebec Lotto Max), we take responsible gambling very seriously. If you're experiencing any problems with your gaming habits or need help with deposit limits and other controls, please don't hesitate to contact our Safer-Gambling team.
Technical Support
If you have technical issues with the website or mobile app, we'll do our best to resolve them as quickly as possible. Please get in touch with us via email and provide as much detail as you can about what's happening so that we can help you more efficiently.
Complaint or Dispute Guidance
We take all complaints seriously and will work closely with the relevant authorities to ensure any issues are resolved fairly. If you have a complaint, please contact our support team in the first instance.
Communication Response Expectations
Please note that response times may vary depending on the volume of emails or other queries we're dealing with at the time.
We appreciate your patience and understanding while we work hard behind the scenes to help all our customers enjoy their Max Million (Loto Quebec Lotto Max) experience.
Multilingual Support
Unfortunately, we don't currently offer multilingual support at this time. However, English is widely supported throughout the website, so please feel free to get in touch using one of our contact methods if you have any queries or need assistance with anything else.
